Please read these terms and conditions carefully before using our services. By booking an appointment or using our services, you agree to be bound by these terms and conditions.
1.1 Appointments can be made online through our booking system, by telephone, or in person at our establishment.
1.2 We require accurate contact information to confirm your appointment and to contact you in case of any changes.
1.3 Your booking is confirmed once you receive a confirmation email or text message from us.
1.4 We reserve the right to refuse service to anyone for legitimate business reasons.
2.1 If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance.
2.2 Late cancellations (less than 24 hours' notice) may incur a cancellation fee of 50% of the service price.
2.3 No-shows will be charged the full price of the scheduled service.
2.4 Repeated cancellations or no-shows may result in a requirement to pay a deposit for future bookings.
3.1 Please arrive 5-10 minutes before your scheduled appointment time.
3.2 If you arrive late, your service may need to be shortened to accommodate subsequent appointments.
3.3 If you are more than 15 minutes late, we may need to reschedule your appointment, and a late cancellation fee may apply.
4.1 Payment is due at the time services are rendered.
4.2 We accept cash, debit cards, and all major credit cards.
4.3 Gift certificates are available for purchase and are non-refundable but are valid for 12 months from the date of purchase.
5.1 Please inform us of any allergies, skin conditions, or other health concerns that might affect your service.
5.2 We reserve the right to refuse service if we believe it might compromise your health or safety.
5.3 Our establishment adheres to all local health and safety regulations and maintains strict hygiene standards.
6.1 Your satisfaction is our priority. If you are not completely satisfied with your service, please let us know within 7 days, and we will make appropriate adjustments.
6.2 Refunds are provided at our discretion and may take the form of service credits.
7.1 We collect and store your personal information solely for the purpose of providing and improving our services.
7.2 We do not share your information with third parties except as required by law or with your explicit consent.
7.3 By providing your contact information, you consent to receive communications related to your appointments and our services.
8.1 We reserve the right to modify these terms and conditions at any time.
8.2 Updated terms will be effective immediately upon posting to our website.
8.3 Your continued use of our services after any changes indicates your acceptance of the modified terms.
If you have any questions about these terms and conditions, please contact us at:
Email: slicksocietyinfo@gmail.com
Phone: +44 7539 442 211
Address: 63 Bridge St Row, Chester, CH1 1NW